AG Nessel reissues consumer alert amid surge in counterfeit COVID-19 test kits
Agency: Attorney General
Media contact: Lynsey Mukomel 517-599-2746
Public inquiries: 517-335-7622
January 10 2022
LANSING Michigan Attorney General Dana Nessel amplifies new warnings about reports of fake home COVID-19 tests being sold online.
“As the pandemic continues to spread in our nation, bad actors are finding new ways to take advantage of our current reality,” Nessel said. “Currently there is a huge demand for COVID-19 tests at home, so it is important to understand that there will be attempts to capitalize on this demand. The best way to combat criminal attempts to defraud consumers is to educate yourself on the latest scams.”
The Attorney General’s Department of Consumer Protection is seeing an increase in calls and complaints about in-home testing concerns. At this time, complaints are reviewed to determine if further action is necessary.
Remember the following tips from the FTC if you’re shopping online for COVID test kits and related items:
- Make sure the test you buy is approved by the Food and Drug Administration. Check the FDA’s listings of antigen diagnostic tests and molecular diagnostic tests before purchasing to find tests that are authorized for home use. (EUA is an “emergency use authorization.”)
- Check with the seller before buying, especially if you’re buying from a site you don’t know. Search online for the website, company, or seller name as well as words like “scam,” “complaint,” or “review.”
- Compare online reviews from a variety of websites. You can get a good idea of a company, product or service by reading user reviews on retail or shopping comparison sites. Think about the source of the review. Ask yourself: Where does this review come from? Is it from an expert organization or individual clients?
- Payment by credit card. If you were charged for an order you never got, or for a product that wasn’t advertised, contact your credit card company and dispute the fee.