Based on the campus announcement that UIC will begin the first two weeks of online spring education (January 10-23), CATE has reorganized our support services in ways that help you prepare for the start of the spring semester remotely and eventually return to on-campus teaching mid-January. .
Ed Technical Support
CATE academic technologists with experience in learning technologies are ready to help ensure that the learning process runs as smoothly as possible for teachers and students while teaching remotely. If help is needed with Blackboard, Echo360, and Panopto, this is the team to contact.
Beginning January 5, the CATE support team will be available Monday through Thursday, 7:30 AM to 9 PM, and Friday from 7:30 AM to 7 PM to answer questions by phone and email. This same team will be available in person once campus instruction resumes in the spring.
This team responds to requests within two business days, unless in-person training/discussion is required. For requests such as course transcripts, course restoration, and increased course stakes, please allow one week for processing. for accidentsAnd You can expect a response within four hours, and resolve it within two business days, unless escalation to the resource is required.
Learn more about the LTS support team.
COVID-19 Equipment Loan
UIC has made available a limited amount of university-owned laptops and cellular hotspots for temporary loan to students, including graduate students who do not have reliable access to a computer and/or the Internet. We’ve extended our Equipment Loan Program for the spring – supplies are limited, so students who need laptops or hotspots are advised to submit their applications early. The only requirement is that you be a UIC student enrolled in the spring semester. Both laptops and hotspots from our partner companies will be shipped to students’ homes.
In addition, CATE offers short-term loans for various equipment to support the academic needs of coaches.
Learn more about equipment lending.
For any questions about equipment lending, contact the Center for the Advancement of Teaching Excellence support team at LTS@uic.edu