Citizens State Bank, a Wisconsin-based community bank focused on commercial and personal banking products, has chosen Lendsmart, an artificial intelligence-driven digital lending platform, to improve digital lending operations and deliver a seamless customer experience.
Using Lendsmart’s AI technology, Citizens State Bank will be able to process more loans and help its customers get a loan within weeks. Lendsmart digitizes up to 70% of home lending and home buying, automating manual tasks, improving accuracy, reducing lender risk, and lowering construction and operating costs.
“We know that the banking industry has changed a lot over the years, and we are committed to providing the best service and technology to our valued customers,” said Sean Tyler, Senior Vice President and Chief Credit Officer at Citizens State Bank. “Lendsmart will allow us to offer a more efficient process through one comprehensive platform that brings together what was previously a disjointed process.”
Working with Lendsmart Citizens State Bank will enable it to deliver a superior experience to its customers using artificial intelligence technology that automatically completes elements of mortgage applications, validates data in real time to provide instant approvals, and brings all parties together on a single platform to standardize processing.
“Our centralized platform reduces loan creation processing time and saves operational costs to benefit both lender and borrower,” said AK Patel, founder and CEO of Lendsmart. “We are pleased to support Citizens State Bank as they continue to grow their digital lending capabilities.”