Consumer Data Breach Alert: Primary Residential Mortgage, Inc. | Console and Associates, P.C.

Consumer Data Breach Alert: Primary Residential Mortgage, Inc. | Console and Associates, P.C.
Written by Publishing Team

Earlier this year, Primary Residential Mortgage, Inc. A press release indicates that the company has been subjected to a cyber attack, putting the information of thousands of consumers and employees in the hands of an unauthorized third party. On October 27, 2021, Primary Residential Mortgage, Inc. A data breach notification letter to all affected parties stating that a hacker gained access to some of the company’s electronic files. As a result, the names, Social Security numbers, driver’s license numbers, and government identification numbers of 59,559 consumers were hacked. Anyone who has received a notice of a major residential mortgage data breach is at greater risk for identity theft and other financial losses.

If you are among those who have received a notification of a data breach from Primary Residential Mortgage, Inc. It is imperative that you take immediate action to protect yourself. While it is too soon to know if Primary Residential Mortgage, Inc. Assuming any liability for mishandling of consumer data, if this is the case, affected consumers may be able to file a monetary compensation claim against the company.

Can You Take Legal Action Against Your Primary Residential Mortgage?

Companies owe customers, as well as consumers, a duty to protect their information. When you apply for a loan product through a primary residential mortgage, the last thing you can expect is your personal information ending up in the hands of a potential criminal. However, that appears to be exactly what happened to more than 59,000 people. If a company mishandles consumer data, it may be financially liable for those whose information has been accessed. However, data breach laws are complex, and at this point, it’s not clear if Primary Residential Mortgage, Inc. The mishandling of consumer information led to the cyber attack. However, we have data breach attorney Currently investigating if there is a potential class action lawsuit against the primary residential mortgage based on the recent data breach. If you have questions about your ability to file a lawsuit for a primary residential mortgage class, it is important that you reach out to a data breach attorney as soon as possible.

What to do to protect yourself if you receive a data breach notification message from Primary Residential Mortgage, Inc.

If you receive a letter from Primary Residential Mortgage, Inc. informing you that your personal information was compromised in the recent hacking event, you must take immediate steps to protect yourself. While receiving a letter is not a guarantee that your information is in the hands of a criminal, it does mean that you are more vulnerable to identity theft. Here is a list of steps you can take to reduce the possibility of identity theft or other negative consequences that may result from a data breach:

  1. Read the entire data breach notification letter to determine what information about you the hacker may have accessed
  2. Make a copy of the letter and keep it for your records;
  3. Sign up for a free credit monitoring service offered by Primary Residential Mortgage, Inc. ;
  4. Log in to all online accounts and change your passwords, making sure they are safe and unique;
  5. Check your bank account and credit card statements regularly, keep an eye out for signs of unauthorized activity;
  6. Monitor your credit report regularly for any signs of fraud or identity theft;
  7. Contact a credit bureau to add a fraud alert to your account; And
  8. Inform all banks and credit card companies of the data breach.

About Primary Residential Mortgage, Inc.

A primary residential mortgage is a privately owned mortgage lender focused on providing a range of credit products to homebuyers and homeowners, including conventional mortgages, reverse mortgages and refinancing options. The company is headquartered in Salt Lake City, Utah and has offices in 49 states.

More information about the major residential mortgage consumer data breach

On August 8, 2021, Primary Residential Mortgage, Inc. A data security event during which an unauthorized party accesses or obtains information on a corporate network. In response, Primary Residential Mortgage hired a cybersecurity firm to investigate further, and it was determined that some of the data contained personal and identifiable information of consumers and employees.

After reviewing the information accessed by the unauthorized party, Primary Residential Mortgage Inc. On October 27, 2021, the company sent thousands of data breach notification messages to those whose information had been compromised.

Below is a copy of the data breach letter issued by Primary Residential Mortgage, Inc. (The actual notice sent to consumers can be found here):

dear [Consumer]And

We are writing to inform you of an incident that may have involved some of your information. This letter explains the incident, the measures we took, and offers some steps you might consider taking in response.

What happened?

On August 8, 2021, we identified and addressed a data security incident involving unauthorized access to some of our systems. Upon detecting the incident, we took immediate action and brought some servers offline to secure the environment. We’ve also launched a thorough investigation, law enforcement has been notified, and third-party cybersecurity companies have been engaged to help.

What information is included?

Our investigation found that an unauthorized party had access or obtained certain data stored on our systems during the incident. On September 27, 2021, we determined that certain data included personal information of certain individuals affiliated with PRMI, including a limited number of borrowers and employees. The specific type of information includes individuals’ names, Social Security numbers, driver’s license numbers, and state or government identification numbers.

What do we do?

In response to the incident, we have taken steps to help prevent a similar incident in the future including implementing additional security safeguards. In a great deal of caution, we are offering you a free 1-year membership of credit monitoring and identity theft protection services through IDX. IDX’s identity protection services include 12 months of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services. Please note that the registration deadline is January 27, 2021.

What you can do.

We encourage you to sign up for our free credit monitoring service and remain vigilant by reviewing your account statements and credit reports for any unauthorized activity over the next 12 to 24 months. If you see any unauthorized activity, report it to your financial institution and consumer reporting agencies immediately. For more information on IDX, including instructions on how to activate your free membership as well as some additional steps you can take to help protect yourself, please see the pages that follow this message.

for more information.

If you have any questions, please call 833-989-3937, Monday through Friday, 7:00 a.m. to 7:00 p.m. Mountain Time.

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