Credit Wise Capital launches WhatsApp-integrated bot ‘Twin2’ for 2-wheeler loans

A customer can enquire about the loan from Credit Wise Capital
Written by Publishing Team

Non-bank financial firm Credit Wise Capital on Monday launched the artificial intelligence (AI)-based bot Twin2, which has been integrated into WhatsApp. The idea is to give customers the option to quickly inquire about loan options, terms and conditions and receive a penalty letter for their two-wheeler, within two minutes in a few clicks.

“Unlike the culture of traditional dealerships in India, Twin2 is a step forward in having a unified interface that remains the same for all customers,” the company said in its statement. Delivery at more than 500 agencies across the country, connecting them directly to the bot.

Customer can inquire about loan from the bot, get the penalty loan letter and the bot will guide them to the nearest partner agent based on their location where they can show their penalty letter for their two wheeler cart.

The winner in the two-wheeled finance industry will be the one who is able to control the costs of customer acquisition. If one can control that, they can significantly scale India in a branchless model and that is what we aim to do at Credit Wise Capital.”

The loan offers a repayment period of 24 to 36 months.

Twin2 has been fully launched and has already received 5,000 logins in its first week of operation, the company said. “Twin2 is something customers have never seen before. This is a symbol of transparency and speed execution. This is the new era for merchants and financial institutions and is leading this by Credit Wise Capital,” said Karan Thapar, owner of Pilot Honda, commenting on the success of Twin2 in his sales shop.

The company explained that Twin2 is getting potential loan sanctioning clients using existing Credit Wise digital partners to simplify the transaction for users, and it is also strengthening existing client bases with Credit Wise Capital integrating with partner platforms to nurture an efficient customer experience. Credit Wise has claimed to be an integral part of many fintech companies resulting in about 2,000 two-wheeled funding leads per day.

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