Home Loan Experts Chooses Dialpad to Power Operations and Deliver Financial Support to Australian Homeowners

Home Loan Experts Chooses Dialpad to Power Operations and Deliver Financial Support to Australian Homeowners
Written by Publishing Team

Sydney – (work wire) –Dialpad Inc.Today,, the leader in AI-powered communications and collaboration, has announced Dialpad as its preferred communications provider. Dialpad technology will be instrumental in helping provide mortgage brokerage services to Australian homeowners.

Over the past six months, has doubled its workforce and expects to continue this growth path over the next year. As the company quickly outnumbered its 400 employees, it was clear that the organization needed a secure enterprise-grade tool that would enable its brokers to operate from any device, anywhere in the world.

“We were looking to upgrade our legacy on-premises PBX solution, and because we work with sensitive customer data, it was essential to ensure that the new communications platform we selected had the highest level of security,” said Alan Hemmings, CEO of au “Dialpad not only checked all the security, privacy and compliance boxes for us, but the platform was instantly ready to use. The ability to add and subtract seats with the click of a button and unlimited online storage were huge benefits, as we constantly add brokers and expand business. We were We are evaluating another telecom provider along with Dialpad, but it has not come close to having the same number and quality of features as Dialpad.”

Dialpad’s cloud-native communications platform is the only place to experience truly unified communications as a service (TrueCaaS™). With a TrueCaaS solution delivered through a single pane of glass, and customer engagement all on one cohesive platform with AI at its core, Dialpad helps companies simplify business communications and collaboration. Dialpad is a complete, modern communications platform built on a partitioned cloud to provide unparalleled security, reliability, and resilience. Easy to publish, available on any device and baked vocal intelligence (Vi™), Dialpad creates a searchable archive for each call, improving communication between employees, customers and business partners who operate from anywhere.

“We look forward to enabling more Australians to take advantage of the services of and make home ownership a reality,” said Gerard Donofrio, Regional Director Australia, Dialpad. “ is just one example of a local company leveraging the world’s most advanced business communications platform. We have seen massive adoption across the country and have a lot of exciting opportunities ahead.”

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About Dialpad

Dialpad is the global leader in AI for business communications, transforming how the world works together. Dialpad customers benefit from truly unified business and customer communications, including a cloud business phone system, text and team messaging, video meetings, and the world’s most advanced AI call center – all in one beautiful app. Over 7,000 innovative brands and millions of people use Dialpad to connect their teams from anywhere, including Motorola Solutions, Netflix, T-Mobile, Twitter, Uber and WeWork. Visit for more information and to request a demo.


Founded 15 years ago, specializes in first home borrowers, investors, people with complex financial situations and those who do not meet standard lending policies. Our company’s mission is to help people who are being let down by the Australian banking system. We deal with a variety of lenders and know their policies from back to front, as well as hidden catches and potential problems that our clients may encounter. We have an extensive internal credit assessment process that we complete before applying with any bank or lender. Most of our mortgage brokers have worked in the credit department of a lender who approved and rejected loan applications, so we could speak their language and build a case to get the loans approved.

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